We’ve heard it all over the last few years, pandemic this and pandemic that but have you ever wondered what it takes to face the pandemic in one of the most affected industries?

We sit down with Liza Muridian to hear more about the person behind running and managing Spalato Spa and its highly esteemed team.

Liza Muridian

Spa Manager, Spalato Spa

What is the main inspiration that drives you?

Creative environment, teamwork, and being able to draw a connection between my efforts and the organization’s bottom line. One of the things I love the most about my job is witnessing the results of our team’s campaigns and watching as the leads we nurtured became customers.

Having the opportunity to be part of a big and global organization is one of the main motivations.

What made you decide to pursue a career in hospitality?

Due to the diversity and fast-growing phase of the industry, hospitality requires you to work in a multicultural environment. The new technology is already a part of many processes and its potential to enhance the host-guest relationship is immense. Entering the industry during this transformation period is an exciting prospect.

In your journey, up until this point, what have you found most interesting?

The constant development, as well as the switch in priorities. Working in the hotels became more varied. The changing taste of travelers has led to ever more unique and personalized accommodation experiences.

Spa and wellness, Fitness teams, Nutritionists are new and very important features of the modern hotel industry, which is surely a very interesting trend for me.

Where do you think the future of the hospitality industry lies?

I truly believe that the industry will move away from traditional bed and breakfast to the health and wellbeing concept.

Recreational facilities, health-conscious menus, and workout equipment in rooms make up the future of hotels.

What was the proudest moment in your career?

We have had lots of success as a team in many ways. The highlight would be the successful reopening of the Spalato Spa after the renovation, building a new and very strong team during the COVID-19 pandemic, keeping the team motivated, and the level of the guests’ satisfaction on its highest possible level during these challenging times!

In your opinion, what sets your destination apart from others?

Recreational facilities, beautiful views, fresh air, and extraordinarily friendly staff.